When you are running a business, it’s essential to have a reliable communications system that can be used with your devices at any time.
A traditional phone system is fine to a certain point. However, they don’t provide you with all of the versatility that you need to have. Also, there are all of the hassles of installing switches, wiring, exchanges, etc. Then there is all of the maintaining and managings of them that you have to do.
VOIP is an alternative that you should seriously consider to replace the old private branch exchange (PBX) system. For business communications, VOIP is fast becoming the industry standard.
With all of the call data that gets sent via the Internet in the form of digital information, Internet connection fees will impact local call charges. Long-distance and international calls attract only local call rates. Therefore you will save money with a VOIP phone.
Research shows that a VOIP system will generate savings of as much as 90% on international calls and 50% on your local calls when compared with traditional phone lines.
If you choose a VOIP system that a cloud service provider manages, you can also save on your infrastructure management, maintenance, and hardware installation costs.
You will be able to log into your VOIP account anyplace you have access to a secure internet connection (mobile data or broadband network). So you can access your phone system even when you are traveling in between appointments or working out in the field. You can even use email to gain access.
Having a softphone connected to a laptop or desktop is only one way of making VOIP calls. get connected to VOIP from a traditional phone through using a VOIP converter or special telephone adapter. It is a USB-like device that can be plugged into any port that is available.
You can also have a personal VOIP phone number for making and receiving calls anytime you have an internet connection from any telephony-enabled device.
VOIP systems offer a broader range of telephony functions compared to standard systems. Some of the essential functions that are offered include Auto Attendant (a type of electronic receptionist and answering service), 3-way calling, call blocking, call ID with name display and call waiting.
Some systems will transcribe voicemail messages in the form of text-based emails that you can read, organize and store at your convenience. Workers who are on the go can use “find me/follow me” call routing that can be customized to make list of phone numbers that can be reached at before an incoming call going into voicemail.
VOIP is all based on data. Therefore software such as call conferencing, e-faxing and email programs can be integrated into the same platform hosting the office productivity suite. This allows conference call attendees to pull up material from their office application, as they are on the phone speaking with their colleagues.
Since your workers will have the ability to perform multiple tasks unhindered while using a VOIP platform, you will see great improvements in your business efficiency and productivity. When VOIP is used, it’s easy hosting video conferences, attaching documents to an existing call and hosting virtual business meetings.
It isn’t necessary to install lots of new cable for a VOIP system the way it is with a conventional phone system. This means reduced environmental risk, less maintenance overhead, and less clutter.
VOIP technology also lets you add new components to the network without a lot of technical knowledge or fuss. The network infrastructure is mainly comprised of software. Making changes to your system does not involve a lot of stress when compared to keeping up with a traditional PBX system. This is even truer when a cloud-based service is being used, where service provider automatically takes care of things like software updates.
Anytime you have internet access; you can always access your VOIP phone service. So, partners, colleagues, suppliers, and customers will always be able to get a hold of you. You needn’t worry about any missed opportunities or missed calls any longer.
Customers are going to know that somebody within your organization can always be reached. This will inspire loyalty and confidence in your brand. Since the costs are so low for VOIP, it is very easy for extensive features offered by VOIP systems to be used by small businesses to project an above image for themselves.